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Repeat Prescriptions

repeat-prescriptions

You can order your Repeat Prescription by calling us on 01384 483599, or you can order online at a time convenient for using the button below:

Important Notes

We strongly recommend you request your repeat prescription a minimum of 5 working days before you run out of your medication.

If you have less than 2 days supply, please contact your surgery directly and ask for an urgent prescription to be issued to us.

If you are a regular patient with us and have been consistently receiving your medication from us, we may be able to provide an “emergency supply” (for certain medication only and at the discretion of the responsible Pharmacist on duty). Please call us to speak about this.

If your surgery can send your prescription to us electronically, we can dispense and post your prescription to anywhere in the UK. If your prescription can’t be sent to us electronically, we will collect your paper prescription from the surgery for you. We offer a prescription collection service from all surgeries within a 10 mile radius of DY5 and receive prescriptions electronically from anywhere in the country.

By registering and using our Online Repeat Prescription manager, you are also agreeing to nominate Meds at Home to receive your electronics prescriptions. Click here to read more.

Online Prescription Manager

How it Works

  1. Click the Button Above
  2. Login or register your details for an Online Prescription Manager account
  3. Enter the medication your require from your repeat prescription list
  4. Select your delivery preference
  5. Follow the instructions about when to either expect delivery or to come and collect your prescriptions.

Delivery

Meds at Home offer the following delivery services:

  • Royal Mail – 1st Class Signed For
  • DPD – Next Working Day
  • DPD – Saturday by 12pm
  • Royal Mail – Special Delivery by 9am (for chilled deliveries containing fridge lines)

Payment

Important: Although the delivery service is free, if you normally pay the NHS prescription charge, you will be required to pay. To see the latest prescription charges please see here.

Once we have received your prescription from the surgery, we will send you an invoice via email where you can pay the required amount using PayPal or credit/debit card.

Other Information

If for any reason we are not able to organise a repeat prescription for your medication with your doctor, we will inform you as soon as we have been made aware of this by the Surgery. Please remember, repeat prescriptions are issued by your doctor and your doctor has complete discretion as to whether to issue the repeat prescription or not.

Possible reasons for not being able to organise your repeat prescription:

  • The Doctor may wish to see you for a consultation prior to issuing a repeat for your medication.
  • The request may be refused if your are ordering too early.
  • You Surgery has not received notification from you that we are your nominated Pharmacy (If you have completed the online EPS nomination we will organise this with the surgery for you.)

Although we make every effort to get your prescription organised in the time frame we have specified, we are dependant on your doctors surgery issuing us with a prescription. We cannot guarantee that your medication will be ready to collect.

Repeat Dispensing

We can dispense Repeat Dispensing prescriptions issued by your doctor. This service is different from a normal repeat prescription as your doctor does not need to be contacted every time you need your medication. For further information please contact us.